Customer Guide
How to use the good to glo app...
  1. Download & install our patch testing app.
     

  2. Verify your password via your email.
     

  3. Log back in via the app...

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Why do I need a patch test?
Please read the following aftercare advice...

Patch testing can be seen as an inconvenience but not having one can result in a serious allergic reaction which can be catastrophic. 

 

A mixture will be prepared just as if it were a treatment and applied to either the crook of the elbow or behind the ear, the forearm, or the hair 48 hours before.

If you have a positive reaction this area will become red, itchy, and irritated. If there is a negative reaction nothing will happen, and it is safe for the treatment to take place. It is also important to repeat your patch test regularly, as repeated exposure to a product can eventually develop into an allergy.

good to glo records all patch tests on your app as a ‘patch test passport’ and also on the salons software. 

It’s not just hair dye that requires a patch test, though. Patch tests are also needed for all kinds of treatments.

 
After Care Advice
Hair Colouring & Tints (PPD)

 

Hair colouring 

 

When you have your hair coloured, the hair cuticles open in order for the colour molecules to be deposited into each strand. We advise not to wash your hair for at least 48 hours after colouring, this gives time for the cuticles to close, locking in your colour. Washing directly after your colour service may cause some of the colour to be washed out of your hair. Similarly, the use of hot tools, such as straightening irons and curling tongs within the 48-hour period should be avoided as this can pull the colour out of your hair.

 

Sulphate free shampoos and conditioners are key to ensuring that your colours lifespan is prolonged. Sulphates are the agent which help products to lather up however, there are many negative effects sulphates can cause to your hair and scalp including fading your colour. They are an aggressive cleanser and will strip the colour out of your hair.

 

Brow/lash tints

  • Avoid excessive rubbing or touching of the treated area for 24 hours

  • Avoid contact with direct sunlight, and the use of sunbeds, saunas, steam rooms and swimming pools for 48 hours after your treatment

 

In the run up to the day of treatment and the days after you should:

  • Avoid exfoliating (both acid exfoliators and scrubs) and anti-ageing products around the brow area for three days either side of your treatment

  • Avoid fake tanning products on the face for three days either side of your treatment

 

After these time frames, feel free to carry on as normal.

 

Eyebrow tint lasts around 6 weeks, so it can’t be removed but the colour will gradually fade. The rate at which it fades will depend on a variety of factors, including hair type and skincare regime. Remember that your colour may be darker and more defined immediately after your treatment. 

 

Can I fake tan after a tint?

 

Fake tan is a big no-no both before and after an eyebrow tint. The tan can react with the tint, turning your custom-mixed brow dye into an unflattering shade of green. Therefore, we advise against applying any tanning products, be it a professional spray tan, self-tanner or gradual tan moisturisers, for three days either side of your treatment.

If you really, really wish to tan, apply a barrier to the hair and around the brow area prior to tanning to reduce the risk of discolouration.

It’s also worth noting that waxing treatments will remove any fake tan that’s on the skin, leaving you with a paler patch around your brows.

Eye Treatments

 

Lash lift

 

For the first 48 hours, make sure your lashes don’t get wet and avoid any steam, swimming, or washing your face with hot water. It’s vital for maintaining that beautiful lift while your lashes lock into place. Afterwards, you can dive in with confidence.

Can I wear makeup?

You don’t need to wear mascara with a lash lift, since the treatment tints and colours your upper and lower natural lashes to make them look longer and thicker. If you still want to wear mascara to enhance your look further, make sure you don’t overload your lashes to avoid pulling the curl down

 

Can I get them wet?

 

After the first 48 hours you can get your lashes wet. For the first two days after your lash lift lashes treatment, you should avoid all steam, saunas and swimming. After that, you can jump in and get wet with no worries – swim, shower, bathe, whatever. And when drying yourself, remember to run a clean mascara wand through your lashes to ensure they don’t clump together.

 

Here are 6 things to avoid doing to keep your lashes looking their best:

  1. Don’t get your lashes wet for the first 48 hours, and avoid steam, saunas and swimming. It’s also worth avoiding the gym or heavy exercise for the first 24 hours

  2. For tinted lashes, avoid strong sunlight or UV light for the first 24 hours. If you want to top up your tint, just return to your salon after 4 weeks

  3. Try not to touch or rub your eye area, especially when washing or cleansing your face. If you have had a lower lash lift treatment, your lower lashes will appear longer so take extra care when cleansing your under eyes 

  4. After your treatment, avoid sleeping on your front or side, so your lashes don’t get disturbed whilst they set in place

  5. Don’t use lash curlers, they can be harsh on your natural lashes. With lash lifts, you won’t need them anyway 

  6. No oil-based make-up or remover. Our aftercare range offers some simple water-based alternatives


Lash Extensions 

 

After your treatment, we recommend infills every 3-4 weeks because your natural lashes are constantly shedding – we lose around 2-5 natural lashes every day. Infills are a maintenance treatment to add extra fans to the places where your natural lashes are further through their lifecycle, keeping your volume lashes looking as full as possible. For the first 24 hours after treatment, make sure your lashes don’t get wet and avoid any steam, swimming, or hot water until 48 hours after your treatment. 

 

Can I wear makeup?

 

It’s recommended that you avoid mascara lash extensions as it can cause your fans to close, which will affect the look and maintenance of your lashes. You can still wear other makeup as normal, whether it’s foundation, powder or just a bit of CC cream, but we recommend using oil-free products around the eye area, including eyeliner.

 

Can I get them wet?

 

After the first 24 hours you can get your lashes wet. For the first two days after your treatment, you should avoid all steam, saunas, and swimming. This is because it can take up to 48 hours for the adhesive to fully set. After that, it’s completely safe, just remember to pat your lashes dry with a towel or tissue and gently brush with a mascara wand. This will let your volume extensions dry naturally and allow the fans to open again.

 

How do I clean my lashes?

 

To clean your lashes, we recommend using a lash cleanser regularly, at least 2-3 times a week or daily if you wear eye make-up. For best results, follow these steps:

  1. Wash and rinse your hands

  2. Pump a small amount of foaming cleanser onto the back of your hand

  3. Using a Lash Cleansing Brush, gently work the product through the lashes from root to tip

  4. Gently rinse your lashes with clean water

  5. Pat dry with a towel and brush gently with a mascara wand

  6. Then allow lashes to dry naturally

 

Here are 6 things to avoid doing to keep your lash extensions looking full and fluffy:

  1. Don’t get your lashes wet for the first 24 hours, and avoid steam, saunas, and swimming until 48 hours after your treatment

  2. Try not to touch or rub your eye area, as it can damage the bonds and transfer oil and bacteria on to your lashes

  3. Take care when cleansing that you don’t manipulate your lashes into different positions

  4. Aim to avoid sleeping on your front or side, so your lashes don’t get disturbed

  5. Avoid lash curlers because they can be harsh on your natural lashes and apply too much pressure near the adhesive bonds, you won’t need them anyway

  6. Stay away from oil-based makeup or remover. This includes conditioning serums as they could encourage your fine fan lashes to stick together and can affect the bonds in the glue that’s used to apply your lash extensions.
     

Chemical hair treatments 

 

Hair straightening 

 

It is important to follow below guidance steps to keep the hair in well maintained state after getting the permanent straightening treatment. 

 

  • Please do not shampoo your hair for at least 48 hours after having permanent straightening.

  • Avoid any form of moisture e.g. excessive perspiration and saunas etc for at least 48 hours after the treatment.

  • Keep your hair as straight as possible i.e. refrain from using hair clips, putting hair behind ears and avoid wearing hats or other head wears for at least 48 hours after the treatment.

  • Do not colour your hair for at least 2 weeks after the straightening.

  • To keep your hair maintained, use a deep-conditioning hair mask once a week.
     

Tan treatments

 

Spray tan

 

  • Wash your tan off after the recommended time frame. 

  • Use a gentle body wash that doesn’t contain harsh chemicals.

 

The easiest strategy you can adopt to prolong your fake tan is to become best friends with a fabulous moisturiser. Try to moisturise the whole of your body with a hydrating cream that feeds the skin with nourishing ingredients and skin-friendly additives. This will slow down the skin’s natural regeneration process and prevent the top layer of skin cells from falling away. This top layer of cells is where the colour from your spray tan lies so it’s vital to keep the skin moisturised so you can maintain an even colour.
 

Eyebrow treatments

Brow Lamination

  • Avoid getting the brow area wet for 24 hours

  • Avoid contact with direct sunlight, sunbeds, saunas, steam rooms and swimming pools for the next 48 hours

  • Avoiding excessive rubbing or touching of the treated area for 24 hours

 

In the run up to the day of treatment and the days after you should:

  • Avoid using exfoliating (be it AHA, BHA or scrubs) and anti-ageing skincare around the brow area for three days either side of your treatment

  • Avoid fake tanning products (including gradual tan) on the face for three days either side of your treatment, as it can discolour the eyebrow tint (unless you’re after khaki-coloured brows)

  • Your stylist will apply some make up at the end of your treatment, however you should avoid applying any further heavy make-up (foundations, etc) on the area around the brow for 24 hours

 

Keeping your brows in shape

Brow lamination does not permanently set your hairs in your desired, brushed up position. It breaks down the bonds in your hair so that you can easily manipulate them into the look you want. All you’ll need to do is brush them back into place with a spoolie brush in the morning to get them back to that fluffy finish – no product required. These results will last for 6-8 weeks.

 

To really enhance laminated brows and maintain that freshly laminated look right up to your next appointment, an ultra-strong eyebrow gel like Brow Glue is a must have.

 

Brow lamination is a chemical process, similar to a lash lift or hair perm, so is not something that can be removed. However, the hairs are not fixed in place so if you don’t like the brushed-up position, you can simply brush them back down with a spoolie brush and they will stay in place all day. The results will fade after 6-8 weeks, and your brows will return to their natural growth pattern.

 

Brow Henna

 

  • Do not wet the eyebrows for the first 24 hours

  • Use as little cleaning products as possible

  • Do not apply too many creams to the eyebrows

  • Watch out with the sun and sun tanning beds. Not only does the colour fade faster, sun can also trigger an allergy!